Totum Renewables
chris williams
🟡 Neutral
score 50 Client Review
last activity 2026-05-27 (1d ago)
Email
chris@totumrenewables.co.uk
Phone
+447854919565
GHL contact id
LAc4K5kxMuHrm3wzPqLu
client_key
totumrenewables
Why this label (🟡 Neutral)
- Inputs to Happiness: only the words in the client's last 5 weeks of messages (28 messages).
- Recency-weighted gratitude hits: 0.00
- Recency-weighted complaint hits: 0.00
- score = 50 (baseline) + (0.00 - 0.00) * 15 = 50 -> 🟡 Neutral
Open notes
- No strong positive or negative words in the recent client messages.
Per-channel status
app channel · Teamwork Active
Client said Ok great, will get onto this. Was thinking testimonial videos in there aswell. Will map out and get back to you
website channel · Teamwork Active
Client said Hi
Sounds good looking forward to it. Do you require some blog posts from me? Thanks,
Recent message timeline (last 48 messages, any channel, any role)
- 2026-05-27 16:17 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, If you have anything that could be turned into a blog post, that's great. Blogs and projects are actually part of the next phase we're planning for your site, so if you've got something ready now, even better. The main thing is it needs to be genuine, based on your own knowledge and experience. That's what works really well for SEO, especially with the way Google is moving more towards AI-powered search these days. You don't have to write a polished article. You can jot something down, or use ChatGPT to help you put it together. One tip though: don't just ask ChatGPT to write it for you from scratch. It won't do a great job on its own. What works better is using it like a voice note, talk to it, tell it what you know, and let it write it down for you. Then send us that text...
- 2026-05-27 15:22 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukHi Sounds good looking forward to it. Do you require some blog posts from me? Thanks,
- 2026-05-27 12:46 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, We should be done with your edits later today or tomorrow. Once they're ready, I'll let you know so you can take a look and tell us if that's everything you wanted or if there's anything else you'd like to change. Also, I can see you've already shared the domain details with us, which is great. Once you're happy with everything, we can get the site live within about a day. Cheers, Serg
- 2026-05-27 09:55 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukHi, how is the website getting on?
- 2026-05-24 08:56 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukOk great looking forward to it
- 2026-05-23 09:48 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, All good. I'll get these added to the website as well and let you know once everything's done. Cheers, Serg.
- 2026-05-23 07:06 CLIENT · website · Chris Williams · chris@totumrenewables.co.uksorry its late but here is the main bits that i'm after on the site. thank you
- 2026-05-23 07:05 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukhttps://www.youtube.com/@TotumRenewables
- 2026-05-23 07:05 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukhttps://www.instagram.com/totumrenewablesltd/
- 2026-05-23 07:04 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukhttps://www.facebook.com/totumrenewables/
- 2026-05-21 17:46 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, I can see you've added the images to Google Drive, perfect. We're still working on the changes and should have everything done by tomorrow. Also, you mentioned something about your social media accounts. Could you send those over so we can add them to the website as part of the edits? One more thing about the blogs. The ones on the site right now are just templates so you can see how they'll look. The real blogs will need to be built around actual information and insights from you. The reason is that Google has recently changed the way it ranks websites and is now largely ignoring content that's been built purely with AI. So to make the blogs useful for SEO and actually worth something to visitors, they'll need to come from your real knowledge and experience. The template o...
- 2026-05-21 12:07 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukHi, just thought I would check in to see how the website was looking. Cheers
- 2026-05-18 13:04 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukThank you
- 2026-05-18 10:45 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, Perfect, thanks for confirming. We'll have the edits done for you in about 2 to 3 days. I'll come back to you if we need anything else or any clarification from your side. Cheers, Serg
- 2026-05-18 10:44 CLIENT · gbp · Chris Williams · chris@totumrenewables.co.ukOk great thank you
- 2026-05-18 10:43 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukHi, should all be sorted, thanks
- 2026-05-18 07:11 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, Awesome, looking forward to it! Just let us know when you've added everything, the photos and any other changes you want, and we'll get started on them. Cheers, Serg
- 2026-05-18 04:58 TEAM · gbp · Natty Anderson · info@tradegrow.co.ukHi Chris, we currently only update your profile with 2 updates a week & the photos from the jobs are uploaded into your photo section, so you could bank some bits if you wanted to
- 2026-05-17 21:18 CLIENT · gbp · Chris Williams · chris@totumrenewables.co.ukjust checking with this, if i do say 3 updates a week is this more beificail apose to banking some bits for the future?
- 2026-05-17 21:04 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukHi Serg I will add the photos to google drive. Like the website aswell. Looking forward to it going live. Chris
- 2026-05-15 08:05 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, Thanks for the detailed list. We took a quick look and noticed you mentioned changing some images. We'll do that as soon as you share the new images with us. We used only the images you shared with us for the 1st Service but we went ahead and checked your existing website and saw you offer multiple services, so that's why we built the site that way. What would really help us is if you could upload the photos to Google Drive and put them in subfolders, one for each service, and name each folder after the service it belongs to. We're website people, not renewables specialists, so we want to make sure we're placing the right photos in the right spots and not mixing anything up. Also, regarding the social media links, if you check the footer you'll see we've already added your ...
- 2026-05-14 20:33 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukhi, there is a document of required alterations please. I will try uploading photos onto your google drive. 📎 [Trade Grow - Website alterations.docx](./media/3548899_52849_Trade_Grow_-_Website_alterations.docx)
- 2026-05-14 11:41 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, Sure, we'll add that text to the footer of your site, so it'll show up on all pages. Let us know if you have any other changes, and once you're done sending them through we'll get everything sorted within a day or two. Cheers, Serg
- 2026-05-14 08:55 TEAM · app · Matt Hollinshead · matt@tradegrow.co.uk@chris great, thanks for confirming 👍
- 2026-05-14 05:45 CLIENT · app · Chris Williams · chris@totumrenewables.co.ukOk great, will get onto this. Was thinking testimonial videos in there aswell. Will map out and get back to you
- 2026-05-13 21:36 TEAM · app · Matt Hollinshead · matt@tradegrow.co.ukYes, that sort of setup should definitely be possible. We can look at building a workflow where a lead comes in and automatically receives a WhatsApp message with an intro video from yourself explaining the next steps and that you’ll be giving them a call. Those videos look great by the way. Once you’ve mapped out the flow you have in mind, send it over and we can advise on the best way to structure it within the app.
- 2026-05-13 21:31 CLIENT · app · Chris Williams · chris@totumrenewables.co.ukThese are the videos . Will have to draw out the flow. But for instance a lead comes in thrn a whatsapp of a video of me introducing myself snd that I will be giving them a call?
- 2026-05-13 21:29 CLIENT · app · Chris Williams · chris@totumrenewables.co.uk📎 [trim.8AB174F3-B659-454E-B633-24BDF9FBCF49.MOV](./media/3548698_52832_trim.8AB174F3-B659-454E-B633-24BDF9FBCF49.mov)
- 2026-05-13 21:29 CLIENT · app · Chris Williams · chris@totumrenewables.co.uk📎 [trim.36354C4D-FFA2-47D6-AFD3-2C3E0FA4B212.MOV](./media/3548697_52831_trim.36354C4D-FFA2-47D6-AFD3-2C3E0FA4B212.mov)
- 2026-05-13 21:20 TEAM · app · Matt Hollinshead · matt@tradegrow.co.ukNice to meet you Chris 👍 Yes, we should be able to do something along those lines. It depends slightly on how you’d like the videos delivered, but we can certainly look at setting up automations so that new leads receive videos or video links by email and potentially WhatsApp as well. If you send over a bit more info on what you had in mind and the types of videos you’d like to use, we can advise on the best setup for you.
- 2026-05-13 21:04 CLIENT · app · Chris Williams · chris@totumrenewables.co.uki will try get some videos in here. I was hoping for some videos to pop up when a lead comes in to there whatsapp and email, is that possible?
- 2026-05-13 21:02 CLIENT · app · Chris Williams · chris@totumrenewables.co.ukHi all seem ok. I had trouble getting onto teamwork but all seems ok now
- 2026-05-13 21:01 CLIENT · gbp · Chris Williams · chris@totumrenewables.co.ukthank you
- 2026-05-13 20:51 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukHi, I will need the following on my website at the bottom of the front page to be compliant with the finance company if thats ok please
- 2026-05-13 20:50 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukElectric Plus Ltd t/a Totum Renewables is an Introducer Appointed Representative (Financial Services Register No. 1036089) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.
- 2026-05-12 06:31 CLIENT · website · Chris Williams · chris@totumrenewables.co.ukOk great. Will take a look
- 2026-05-10 22:29 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Chris, Your new website's first draft is ready for you to have a look at! I've put together a Google Doc with everything you need to know, plus the website link at the end. Google Doc link: https://docs.google.com/document/d/1HXaM2VOMSVK0XIT9E1TMOe8Ct0hO-No7GRi2TzyqKkI/edit?usp=sharing I've also set up a Google Drive folder so you can drop in any photos or videos you'd like us to add. Google Drive link: https://drive.google.com/drive/folders/1C9SK__pxkDu8QxW-D2FxmYRWlj2t-4iE?usp=sharing If you want to change anything, you can either add comments straight into the Google Doc or reply here on Teamwork. Cheers, Serg
- 2026-05-05 18:58 CLIENT · whatsapp · chris williamsWicked. Looking forward to it ---
- 2026-05-05 18:51 TEAM · whatsapp · TeamWe’re on target to hand over on or before the 10th Chris ---
- 2026-05-05 17:08 CLIENT · whatsapp · chris williamstop man thank you ---
- 2026-05-05 16:20 TEAM · whatsapp · TeamI can have a check now for you 👍🏼 ---
- 2026-05-05 16:13 CLIENT · whatsapp · chris williamswebsite almost ready ? ---
- 2026-05-05 16:13 CLIENT · whatsapp · chris williamsAll paid mate ---
- 2026-05-05 15:58 TEAM · whatsapp · TeamHi Chris Your next payment is due in 2 days mate, but I need you to use another link please. If you could use the following link please, that would be great 👍🏼... https://buy.stripe.com/00w28q3JWgHb2hB6l34gg0b You'll get an email receipt but if you'd like to let me know when you've made the payment, I'll confirm it for you as well. ---
- 2026-05-03 13:45 TEAM · gbp · Natty Anderson · info@tradegrow.co.ukHi Chris, I have made you a Google Reviews QR Screensaver, save this to your phone to help with collecting reviews there and then on a job, or you can use the auto reviews chaser within the TG app :slightly_smiling_face: 📎 [totum google reviews qr.png](./media/3546275_52713_totum_google_reviews_qr.png)
- 2026-04-27 06:25 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk[Deleted]
- 2026-04-27 06:25 TEAM · app · Natty Anderson · info@tradegrow.co.ukHi Chris, Great News! Your Trade Grow App is ready! When you get chance, can you confirm that you have received the following info via email (please check junk/spam) & that you have been able to log in successfully please 1 - Your tradegrow app username 2 - Your tradegrow app password 3 - Your enquiries link to send to potential clients Thanks - Natty :sparkler:
- 2026-04-26 17:22 TEAM · email · Team (user qJZRZabfr3qC8RcuAnoq)Subject: 🔗 Enquiries Survey Link From: Ash <ash@mail.tradegrow.co.uk> Hi Chris You will notice I make reference to your 'Enquiries Survey' during the instructional videos. As promised, the link for your Enquiries Survey is below... <a target="_blank" rel="noopener noreferrer nofollow" class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="https://app.totumrenewables.tradegrow.co.uk/survey" title="https://app.totumrenewables.tradegrow.co.uk/survey"> app.totumrenewables.tradegrow.co.uk/survey You should SAVE the ab...