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Spartan Electrical Scotland LTD

christopher reilly

🟡 Neutral score 50 AI QA Done last activity 2026-05-22 (6d ago)
Email
spartanelectricalscotland@gmail.com
Phone
+447885742076
GHL contact id
yhdtAIFhNEhg4kQ1uhuM
client_key
spartanelectricalscotland

Why this label (🟡 Neutral)

  • Inputs to Happiness: only the words in the client's last 5 weeks of messages (36 messages).
  • Recency-weighted gratitude hits: 0.00
  • Recency-weighted complaint hits: 0.00
  • score = 50 (baseline) + (0.00 - 0.00) * 15 = 50 -> 🟡 Neutral

Open notes

  • No strong positive or negative words in the recent client messages.

Per-channel status

app channel · Teamwork Active

last msg 2026-05-22 · 2 client / 7 team msgs in 5w
Client said https://www.trustedtrader.scot/Edinburgh/Spartan-Electrical-0001499.review.html

gbp channel · Teamwork Active

last msg 2026-05-22 · 0 client / 4 team msgs in 5w
No recent client message on this channel.

marketing channel · Teamwork Quiet

last msg 2026-05-01 · 0 client / 2 team msgs in 5w
No recent client message on this channel.

website channel · Teamwork Active

last msg 2026-05-20 · 4 client / 5 team msgs in 5w
Client said Hey Serg right for you. Thanks for letting me know. We have not set one up yet as did not want to jump ahead incase it was not something it could be done so wanted to check with you first

whatsapp · GHL Active

last msg 2026-05-15 · 28 client / 21 team msgs in 5w
Client said Message type is currently not supported. ---

Recent message timeline (last 60 messages, any channel, any role)

  • 2026-05-22 15:39 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    I have made you a Google Reviews QR Screensaver, save this to your phone to help with collecting reviews there and then on a job, or you can use the auto reviews chaser within the TG app. 📎 [QR GOOGLE REVIEWS SPARTAN.png](./media/3550147_52971_QR_GOOGLE_REVIEWS_SPARTAN.png)
  • 2026-05-22 15:36 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Hi Chris/Carlos Great News! Your Trade Grow App is ready! When you get chance, can you confirm that you have received the following info via email (please check junk/spam) & that you have been able to log in successfully please 1 - Your tradegrow app username 2 - Your tradegrow app password 3 - Your enquiries link to send to potential clients Thanks - Natty.
  • 2026-05-22 15:35 TEAM · email · Team (user mm0oAisZXdWTOC3P4ISU)
    Subject: 🔗 Enquiries Survey Link From: Ash <ash@mail.tradegrow.co.uk> Hi Christopher You will notice I make reference to your 'Enquiries Survey' during the instructional videos. As promised, the link for your Enquiries Survey is below... <a target="_blank" rel="noopener noreferrer nofollow" class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://app.spartanelectricalscotland.tradegrow.co.uk/survey" title="http://app.spartanelectricalscotland.tradegrow.co.uk/survey">app.spartanelectricalscotland.tradegrow.co...
  • 2026-05-22 14:52 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    [Deleted]
  • 2026-05-20 19:30 TEAM · website · Web Team · web-team@tradegrow.co.uk
    So I did a bit of research and for a business like yours, you don't actually need to connect Klarna directly into the website. What you'd want to do instead is just mention it in the right places on the site, like near your payment info, in your FAQs, anywhere someone might ask "do you offer financing?" You'd just be letting people know that yes, you offer it through Klarna. Now, the way Klarna actually works for a service business is pretty simple. You make a quote for a client, they agree, you generate a payment link for that amount and send it to them. They open the link, pick Klarna, and Klarna handles the instalments on their end. You get the full amount upfront, minus a small fee. So there's no need for a product page, a checkout, or anything like that. Just a payment link, which...
  • 2026-05-20 18:57 CLIENT · website · Christopher Reilly · spartanelectricalscotland@gmail.com
    Hey Serg right for you. Thanks for letting me know. We have not set one up yet as did not want to jump ahead incase it was not something it could be done so wanted to check with you first
  • 2026-05-20 17:28 TEAM · website · Web Team · web-team@tradegrow.co.uk
    Hi, No worries! You might have seen that on one of the other sites we took over where the previous setup already had Klarna in place, but that's not something we normally include by default. Just so we can figure out the next step, do you already have a Klarna account set up on your end and just need us to connect it to your new website? Or do you need help getting it set up from scratch as well? Just let me know and we'll go from there. Cheers, Serg
  • 2026-05-20 17:13 CLIENT · website · Christopher Reilly · spartanelectricalscotland@gmail.com
    Oh I didn’t know that, one of the sample websites from your reviews had a klarna setup on it so thought I would ask
  • 2026-05-20 14:02 TEAM · website · Web Team · web-team@tradegrow.co.uk
    Hi Chris, Sorry for the late reply! We don't usually set up payment links on websites, but we're happy to do it for you. Just help me understand a bit better, what is the payment for and how do you plan to use it? Once I know that, I'm pretty sure we can get it sorted. Cheers, Serg.
  • 2026-05-20 13:55 CLIENT · website · Christopher Reilly · spartanelectricalscotland@gmail.com
    Hello?
  • 2026-05-19 07:45 CLIENT · website · Christopher Reilly · spartanelectricalscotland@gmail.com
    He team we are looking at setting up a klarna payment on the website. Can you possibly advise on the best way to do this as we have seen you do this for previous clients on there websites. Also do you know who is best to use??
  • 2026-05-15 13:08 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    Hi Chris & Carlos, Your Google Business Profile has now been fully optimised to improve local visibility, service relevance and conversion potential across Edinburgh and the surrounding areas. The optimisation work completed includes: • Updated and SEO-optimised business description written specifically for your electrical services and target locations • Primary and secondary business categories refined to improve ranking relevance • Service areas optimised to target key locations including Edinburgh, Glasgow, Livingston, East Lothian, West Lothian and surrounding areas • GBP services expanded and rewritten with SEO-friendly descriptions • Business name updated to correctly match Companies House records • Business mobile number added and verified on the profile • Opening hours update...
  • 2026-05-15 06:37 CLIENT · whatsapp · christopher reilly
    Message type is currently not supported. ---
  • 2026-05-15 06:36 CLIENT · whatsapp · christopher reilly
    Morning Ash. Can you give myself or Carlos a call? Some sort of update would be good I have only heard from one of your team since we started?? ---
  • 2026-05-11 09:02 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Thank you 😀
  • 2026-05-11 06:40 CLIENT · app · Christopher Reilly · spartanelectricalscotland@gmail.com
    https://www.trustedtrader.scot/Edinburgh/Spartan-Electrical-0001499.review.html
  • 2026-05-10 11:12 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Can you send over your review link please
  • 2026-05-10 08:44 CLIENT · app · Christopher Reilly · spartanelectricalscotland@gmail.com
    Hey Nat, we use Checkatrade, Trusted Trader. These are our main places to be honest. Thanks Chris
  • 2026-05-08 09:36 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Hi Chris, Nat here :) Nice to meet you. I'm in the process of building your Trade Grow App & i'm just wondering where else, other than google, would you like to collect reviews? I have your Facebook link, are you happy for me to use that or do you use any other pages such as trust pilot or mybuilder, checkatrade etc that you use? Thanks, speak soon :grinning:
  • 2026-05-05 18:47 TEAM · whatsapp · Team
    Yes of course 👍🏼 just been juggling a lot for the last couple days. You’re dead right though! Sorry about that. So now the forms are in it’s over to us now for the 4 week build process 👍🏼 if we need anything in the interim, we’ll ask you. ---
  • 2026-05-05 16:24 CLIENT · whatsapp · christopher reilly
    No communication as we said doesn’t build trust ---
  • 2026-05-05 16:24 CLIENT · whatsapp · christopher reilly
    Can you guys make sure to keep us in the loop as discussed? ---
  • 2026-05-05 16:24 TEAM · whatsapp · Team
    Sorry yes forgot to come back to you Chris, all received and the team have it ---
  • 2026-05-05 16:22 CLIENT · whatsapp · christopher reilly
    Just following this up? ---
  • 2026-05-05 09:29 TEAM · whatsapp · Team
    Ah ok, you should have received a message to say we’ve received it. Just jumping on a call now but I’ll confirm with the team and let you know today 👍🏼 ---
  • 2026-05-05 08:06 CLIENT · whatsapp · christopher reilly
    Hey Ash just checking you guys got the onboarding stuff? There was a lot of stuff to go through so checking in as nothing on the chat app either not heard from anyone ---
  • 2026-05-03 12:40 TEAM · whatsapp · Team
    There we go 👍🏼 easy ---
  • 2026-05-03 12:34 CLIENT · whatsapp · christopher reilly
    We do have a voicemail service already for the office so we can do that easily ---
  • 2026-05-03 12:34 CLIENT · whatsapp · christopher reilly
    Ah ok sweet! ---
  • 2026-05-03 12:33 TEAM · whatsapp · Team
    We don’t offer a voice AI service at the moment. So you would need to organise an answering service first 👍🏼 you should just switch your answer phone service on your phone. Once that’s sorted, yes 24 hours is fine ---
  • 2026-05-03 12:32 CLIENT · whatsapp · christopher reilly
    Hey Ash! I have a quick question for you. As I have been switching on and see your point of our business not saying 24hours. Can we now implement possibly the AI bot to do this and would it be an additional cost? Thanks ---
  • 2026-05-03 11:12 CLIENT · whatsapp · christopher reilly
    Sorted 👍🏻 ---
  • 2026-05-03 07:41 TEAM · whatsapp · Team
    🚨 Important - Please do not ignore 🚨 Good Morning 👍🏼 I've just resent your invitation via email to join our Teamwork Chat! That's where we're communicating with you from now on. All the team are inside and you have specific channels to talk about specific areas of the service (website, GBP, App etc etc). There could have been messages sent to you inside already so you might be missing them. Any questions, let me know. Cheers 👍🏼 ---
  • 2026-05-01 15:11 CLIENT · sms · christopher reilly
    Can you give us the 3 W's for the testimonials again please so I make sure I get them right. Cheers ---
  • 2026-05-01 15:01 TEAM · sms · Team (user dvalmMN6GszbWXQijnLY)
    Absolutely fine 👍🏼I’m sure my team will be in touch if they need anything ---
  • 2026-05-01 14:36 CLIENT · sms · christopher reilly
    Thanks Ash. That's me done as much as I could for the setup I did skip a few bits if I'm honest but I will get anything you request later on some or very little I did not have to hand hope that's ok ---
  • 2026-05-01 13:40 TEAM · website · Ash Anderson · ash@tradegrow.co.uk
    Use this channel for anything related to your website 🖥️ You can request changes, report issues, or ask questions about how your site works! If you want edits, please be as clear as possible so we can get them done quickly. This helps us keep your website running smoothly and up to date 👍🏼
  • 2026-05-01 13:40 TEAM · website · Ash Anderson · ash@tradegrow.co.uk
    Ash created the channel.
  • 2026-05-01 13:40 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Use this channel for all marketing discussion 🤝 This includes campaigns like referrals, offers, seasonal messages etc If you want help creating or improving something, just drop it in here 👍🏼
  • 2026-05-01 13:40 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Ash created the channel.
  • 2026-05-01 13:40 TEAM · gbp · Ash Anderson · ash@tradegrow.co.uk
    Use this channel for your Google Business Profile 🔥 Anything you want to ask or discuss, it goes in here. Weekly update form: https://forms.gle/m4JyQpf1cTeQrT6w6 The more you share, the better your results!
  • 2026-05-01 13:40 TEAM · gbp · Ash Anderson · ash@tradegrow.co.uk
    Ash created the channel.
  • 2026-05-01 13:40 TEAM · app · Ash Anderson · ash@tradegrow.co.uk
    Use this channel for anything to do with your Trade Grow app (CRM) 📲 This includes pipelines, automations, messages, and general system questions. If something is not working or you want something improved, let us know here. We will guide you or fix it so everything runs as it should 💪🏼
  • 2026-05-01 13:40 TEAM · app · Ash Anderson · ash@tradegrow.co.uk
    Ash created the channel.
  • 2026-05-01 10:41 TEAM · whatsapp · Team
    Ok cool, that works 👍🏼 ---
  • 2026-05-01 10:08 CLIENT · whatsapp · christopher reilly
    We can do 12 if you good? ---
  • 2026-05-01 09:53 TEAM · whatsapp · Team
    Yes of course 👍🏼 all good here! Just wanted to make it easy for you guys ---
  • 2026-05-01 09:33 CLIENT · whatsapp · christopher reilly
    We are split today and trying to push to get a tad earlier if I can get closer to the 12 today I can message or call you let you know? ---
  • 2026-05-01 09:32 CLIENT · whatsapp · christopher reilly
    Would you be good still for 1300 we have worked the day to make it work for this time if still possible? ---
  • 2026-05-01 09:25 TEAM · whatsapp · Team
    Or Tuesday? ---
  • 2026-05-01 09:23 TEAM · whatsapp · Team
    Would it be easier for you guys to do Monday instead? ---
  • 2026-05-01 07:44 TEAM · whatsapp · Team
    No problem, still ok for 1300? ---
  • 2026-05-01 07:27 CLIENT · whatsapp · christopher reilly
    Sorry we are struggling with that times as we need to be away and gone to catch the meeting too leaves us a bit tight sorry ---
  • 2026-05-01 06:52 TEAM · whatsapp · Team
    👍🏼 ---
  • 2026-05-01 06:52 CLIENT · whatsapp · christopher reilly
    I can double check. We have some jobs booked in first thing and not too sure what we are going to come up against. I’ll get back to you asap give you as much notice as poss ---
  • 2026-05-01 06:50 TEAM · whatsapp · Team
    Is there any chance you guys could do 1200 instead? No problem if not ---
  • 2026-05-01 06:29 TEAM · whatsapp · Team
    Morning Chris Absolutely no problem mate, I love it! It’s what I do…see you at 13:00 today 👍🏼 ---
  • 2026-04-30 21:32 CLIENT · whatsapp · christopher reilly
    I appreciate the late messages during family time also and getting this sorted so fast. Speak tomorrow all booked 👍🏻 ---
  • 2026-04-30 21:27 TEAM · email · Team (user dvalmMN6GszbWXQijnLY)
    Subject: Appointment Confirmation on Friday, May 1, 2026 1:00 PM (+01:00) From: Ash <ash@mail.tradegrow.co.uk> Hi Christopher Reilly, Your appointment has been scheduled. Here are the details of your upcoming appointment: Appointment Title: Christopher Reilly Date and Time: Friday, May 1, 2026 1:00 PM (+01:00) Meeting Link / Location: https://us06web.zoom.us/j/84665285629?pwd=QbNcIPeYtaonnVuRev0bJNgUkNzfHZ.1 Add to Calendar Google Outlook iCloud ---
  • 2026-04-30 21:08 TEAM · whatsapp · Team
    Absolutely not, I would t really want to do the call without both of you there. Waste of a call otherwise 💪🏼 As promised, here’s the link to book a call… https://buy.stripe.com/3cI9AS80c9eJbSb24N4gg06 After the payment there will be a short form for you to fill out after which you can book whichever date and time suits you. *NOTE* - If the link is not clickable that’s normal, sometimes WhatsApp does that. Do these two things and it should work fine… *1* - Add me as a contact ✅ *2* - Close WhatsApp and re open ✅ Looking forward to speaking with you guys in person! ---