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SC Heating Gas & Plumbing Services

shane canfield

🟡 Neutral score 50 No website in scope last activity 2026-05-27 (0d ago)
Open in GHL Open in Teamwork Email scanfield.heating@gmail.com
Email
scanfield.heating@gmail.com
Phone
+447725027599
GHL contact id
xMMMJwrCu84Brvmm58Vi
client_key
scheatinggasandplumbingservices

Why this label (🟡 Neutral)

  • Inputs to Happiness: only the words in the client's last 5 weeks of messages (12 messages).
  • Recency-weighted gratitude hits: 0.00
  • Recency-weighted complaint hits: 0.00
  • score = 50 (baseline) + (0.00 - 0.00) * 15 = 50 -> 🟡 Neutral

Open notes

  • No strong positive or negative words in the recent client messages.

Per-channel status

app channel · Teamwork Active

last msg 2026-05-15 · 0 client / 2 team msgs in 5w
No recent client message on this channel.
Open app chat

gbp channel · Teamwork Active

last msg 2026-05-15 · 0 client / 2 team msgs in 5w
No recent client message on this channel.
Open gbp chat

marketing channel · Teamwork Active

last msg 2026-05-15 · 0 client / 2 team msgs in 5w
No recent client message on this channel.
Open marketing chat

website channel · Teamwork Active

last msg 2026-05-15 · 0 client / 2 team msgs in 5w
No recent client message on this channel.
Open website chat

whatsapp · GHL Active

last msg 2026-05-27 · 9 client / 21 team msgs in 5w
Client said Thank you Ash, I’ll check this when I’m back in the office. Many thanks Shane ---
Open in GHL

Recent message timeline (last 42 messages, any channel, any role)

  • 2026-05-27 19:27 TEAM · whatsapp · Team
    Hi Shane Could you offer some feedback or response to any of that please? Because at the moment stripe are refusing to remove the dispute ---
  • 2026-05-27 08:13 TEAM · whatsapp · Team
    What is it specifically about the legal structure thing do you really care about? It’s stopping us getting serious results for our clients, which I’m guessing is what you actually care about? ---
  • 2026-05-27 07:06 TEAM · whatsapp · Team
    It’s just such a shame that we can clearly help you guys and something as small as a legal structure is stopping you 🤷🏼‍♂️ ---
  • 2026-05-27 07:06 TEAM · whatsapp · Team
    Are you sure I can’t help you to stay? Would it be helpful for you to speak to some of my clients directly? ---
  • 2026-05-27 07:05 TEAM · whatsapp · Team
    I was saying to Nat my wife, I’m totally shocked that Shane wants to leave. He really wanted our help on the call and it just seems strange that a change in legal structure would make him want to leave ---
  • 2026-05-27 07:04 TEAM · whatsapp · Team
    We’re absolutely smashing it for our guys at the moment in every way!! I got 9 enquiries for one of my guys yesterday alone!! 7 install enquiries 😂👌🏼 ---
  • 2026-05-27 07:03 TEAM · whatsapp · Team
    (no text content) ---
  • 2026-05-27 07:03 TEAM · whatsapp · Team
    You know…I’m completely baffled as to why you decided to not carry on… ---
  • 2026-05-27 04:17 TEAM · whatsapp · Team
    Shane, I’ve woken up this morning to find you’ve filled a dispute anyway? I’d already initiated your refund as agreed an as discussed. Why have you done that? The whole point in me agreeing to refund you was so there was no dispute raised on our stripe account, which there now is. If you can please retract your dispute as it’s damaging our account, I will continue to refund as agreed. You will need to contact AMEX and tell them we’ve reached a resolution an that they can close their case. Can you action this asap please as it’s now going to take a few days for the dispute to disappear. Thanks I’ll also send this on email as I know you like to use that ---
  • 2026-05-22 11:35 CLIENT · whatsapp · shane canfield
    Thank you Ash, I’ll check this when I’m back in the office. Many thanks Shane ---
  • 2026-05-22 07:31 TEAM · whatsapp · Team
    I’ve sent you an email ---
  • 2026-05-22 07:08 TEAM · whatsapp · Team
    I’ll follow up with you later on email… Although I think it’s completely unfair that you’ve taken a place from someone else that we could have allocated resources to and I think the grounds in which you’ve justified your reason for asking for a refund being the fact that we’re now based in Cyprus is ridiculous and quite frankly a front for buyers remorse, I’m going to refund you, minus payment processor fees and the admin fees to process the refund. If you’re satisfied with this I’ll process it today for you. We clearly wouldn’t have a good working relationship now anyway. It’s going to take a few days to go through. So if you can confirm you would be satisfied with this resolution, I’ll confirm the fees and follow up on email later. ---
  • 2026-05-17 14:49 TEAM · whatsapp · Team
    I’ve just sent a reply over to your email. Any questions, as I say in my email reply, more than happy to jump on a recorded zoom call to answer any of the questions you might have. ---
  • 2026-05-17 14:34 TEAM · whatsapp · Team
    Hi Shane Just a note to say I have received your email. And I’ll be replying to it now. There is absolutely nothing to worry about and the dissolving of our UK company is simply a formality. You will of course be receiving all services promised and paid for, as you know we have already started. As you emailed, I’ll reply there for your records. Cheers 👍🏼 ---
  • 2026-05-15 13:32 TEAM · website · Ash Anderson · ash@tradegrow.co.uk
    Use this channel for anything related to your website 🖥️ You can request changes, report issues, or ask questions about how your site works! If you want edits, please be as clear as possible so we can get them done quickly. This helps us keep your website running smoothly and up to date 👍🏼
  • 2026-05-15 13:32 TEAM · website · Ash Anderson · ash@tradegrow.co.uk
    Ash created the channel.
  • 2026-05-15 13:32 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Use this channel for all marketing discussion 🤝 This includes campaigns like referrals, offers, seasonal messages etc If you want help creating or improving something, just drop it in here 👍🏼
  • 2026-05-15 13:32 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Ash created the channel.
  • 2026-05-15 13:32 TEAM · gbp · Ash Anderson · ash@tradegrow.co.uk
    Use this channel for your Google Business Profile 🔥 Anything you want to ask or discuss, it goes in here. Weekly update form: https://forms.gle/m4JyQpf1cTeQrT6w6 The more you share, the better your results!
  • 2026-05-15 13:32 TEAM · gbp · Ash Anderson · ash@tradegrow.co.uk
    Ash created the channel.
  • 2026-05-15 13:32 TEAM · app · Ash Anderson · ash@tradegrow.co.uk
    Use this channel for anything to do with your Trade Grow app (CRM) 📲 This includes pipelines, automations, messages, and general system questions. If something is not working or you want something improved, let us know here. We will guide you or fix it so everything runs as it should 💪🏼
  • 2026-05-15 13:32 TEAM · app · Ash Anderson · ash@tradegrow.co.uk
    Ash created the channel.
  • 2026-05-14 19:07 CLIENT · email · shane canfield
    Subject: Re: 🚨 IMPORTANT - Please don't ignore From: scanfield.heating@gmail.com Hi Ash, YES, I am confirming that I have received this reminder and I plan on attending our call tomorrow at 1:00 PM. I understand the importance of confirming attendance, and I look forward to speaking with you then. Im not sure if you got my txt but thought i would just double confirm. Have a good evening. Kindest Regards Shane Canfield  Director Tel: 07725027599        Email: scanfield.heating@gmail.com SC Heating Gas & Plumbing Services LTD Check Out Our  reviews on Google https://g.co/kgs/iSpFFGY Instagram: SC Heating   Facebook: SC Heating   Nextdoor: SC Heating On Thu, 14 May 2026 at 13:01, Ash < ash@mail.tradegrow.co.uk > wrote: Hi Shane Just a quick reminder that we've got a call tomorrow at 1:00 P...
  • 2026-05-14 14:10 CLIENT · sms · shane canfield
    Hi Ash, Thanks for the reminder YES, I’ve received it and I’m planning on attending the call tomorrow at 1:00 PM. Look forward to speaking with you then. Thanks, Shane ---
  • 2026-04-28 18:50 CLIENT · whatsapp · shane canfield
    Top man! Have a good evening. ---
  • 2026-04-28 18:36 TEAM · whatsapp · Team
    Me too Shane! Speak soon 👍🏼 ---
  • 2026-04-28 18:19 CLIENT · email · shane canfield
    Subject: Re: 💻 Shane You're Booked In!! ✅ From: scanfield.heating@gmail.com Good evening Ash, Everything has been received. I really appreciate your time this morning and for sending all of this through. I look forward to meeting you on the 15th. Have a great evening. Kindest Regards Shane Canfield  Director Tel: 07725027599        Email: scanfield.heating@gmail.com SC Heating Gas & Plumbing Services LTD Check Out Our  reviews on Google https://g.co/kgs/iSpFFGY Instagram: SC Heating   Facebook: SC Heating   Nextdoor: SC Heating On Tue, 28 Apr 2026 at 18:33, Ash < ash@mail.tradegrow.co.uk > wrote: Hi Shane I've received you questionnaire 👍🏼 Our call on May 15, 2026 at Friday, May 15, 2026 1:00 PM has been confirmed ✅ When the time comes, you can join the call here: https://us06web.zoom.u...
  • 2026-04-28 17:34 CLIENT · whatsapp · shane canfield
    All sorted Ash look forward to speaking with you soon. Many thanks Shane ---
  • 2026-04-28 17:33 TEAM · email · Team (user dvalmMN6GszbWXQijnLY)
    Subject: Appointment Confirmation on Friday, May 15, 2026 1:00 PM (+01:00) From: Ash <ash@mail.tradegrow.co.uk> Hi Shane Canfield, Your appointment has been scheduled. Here are the details of your upcoming appointment: Appointment Title: Shane Canfield Date and Time: Friday, May 15, 2026 1:00 PM (+01:00) Meeting Link / Location: https://us06web.zoom.us/j/81520735636?pwd=LVmC68BvdGRNlnB4TfAby0DXaRl01t.1 Add to Calendar Google Outlook iCloud ---
  • 2026-04-28 08:41 CLIENT · whatsapp · shane canfield
    Amazing thank you Ash really appreciated. ---
  • 2026-04-28 08:39 TEAM · whatsapp · Team
    No probs 👍🏼 here’s the link to book… https://buy.stripe.com/3cI9AS80c9eJbSb24N4gg06 After the payment there will be a short form for you to fill out after which you can book whichever date and time suits you. *NOTE* - If the link is not clickable that’s normal, sometimes WhatsApp does that. Do these two things and it should work fine… *1* - Add me as a contact ✅ *2* - Close WhatsApp and re open ✅ Looking forward to speaking with you in person 👍🏼 ---
  • 2026-04-28 08:38 CLIENT · whatsapp · shane canfield
    Absolutely! it would be great to fill out the form and speak with you. Send the link over and I’ll get that filled out. Speak soon Many thanks ---
  • 2026-04-28 08:29 TEAM · whatsapp · Team
    Cheers Shane 👍 do you want me to send you over the link to book a call with me? Happy to help take your business to the next level 💪 ---
  • 2026-04-28 07:24 CLIENT · whatsapp · shane canfield
    Yeah that makes a lot of sense appreciate that as well. I hear you on the website it’s definitely the missing piece our end and something I know we need to get sorted properly. Everything else is moving, so it would be good to have that central hub pulling it all together. Fair play as well, 160+ sites is serious 👏🏼 I’ll definitely take you up on that when I’m ready would be good to get it done properly first time rather than rushing it. Love that as well, nothing better than a solid review coming in 🔥 sounds like you’re smashing and I’m not surprised. ---
  • 2026-04-28 06:05 TEAM · whatsapp · Team
    His websites only just gone live and were being in the boiler quotes already! 🔥 ---
  • 2026-04-28 06:04 TEAM · whatsapp · Team
    (no text content) ---
  • 2026-04-28 06:04 TEAM · whatsapp · Team
    Yeh I’d say that is fairly typical 👍🏼 although you’re already doing better than most I’d say 100% When we take on a new client we like to maximise all the organic lead sources first, then move over to paid ads if the business owner wants to grow more. For you I’d 100% recommend getting your website done 👍🏼 that should be the central hub of all your marketing efforts. I’ve built over 160 websites for tradesmen and construction businesses over the last 3 years so I’d be more than happy to give you some tips when you’re ready. I actually just got this review from Ed… ---
  • 2026-04-28 06:00 CLIENT · whatsapp · shane canfield
    That’s a good question Ash! If I had to rank them right now based on where the work’s actually coming from, I’d say: 1. Word of mouth 2. GBP 3. Social media 4. AI 5. Customer base campaigns 6. Website (shockingly we still don’t even have one yet) Word of mouth is still great loads of repeat customers and recommendations. GBP is bringing in solid daily enquiries as well, and social media ticks along nicely but we don’t post enough. AI has actually started bringing in work recently which is mad to see, and something I think is only going to grow. Customer campaigns are something we would need to build on. Website is the one we need to get sorted it’s on the list, just haven’t got there yet! How’s that compare to what you’re seeing your end mate? Many thanks Shane ---
  • 2026-04-28 05:50 TEAM · whatsapp · Team
    Thats mint!! So if you had to rate your best methods of getting work at the moment, how would you order the following?... - GBP - Website - AI - Word of mouth - Customer base campaigns - Social media Where are you getting most of your work from? And where aren't you getting any from? (If any) ---
  • 2026-04-28 05:41 CLIENT · whatsapp · shane canfield
    Morning Ash, Really appreciate that! Things are going great this end. Work’s coming in daily which is brilliant. We’ve even been getting recommendations from ChatGPT recently, which is honestly incredible to see! All moving in the right direction, can’t complain at all. Would love to work with you in the future still got lots to work on and improve, but definitely heading the right way. Hope things are smashing it your end as well mate! Kindest regards Shane ---
  • 2026-04-28 05:06 TEAM · whatsapp · Team
    Good morning Shane Cheers mate 👊🏼 and you’re very much welcome! How’s things going your end? Work coming in nicely? Cheers, Ash ---
  • 2026-04-28 05:01 CLIENT · whatsapp · shane canfield
    Hi mate, I just wanted to say a massive thank you for all the videos and info you’re putting out. The content is unreal. It’s really next level information and really appreciated. You’re certainly raising the bar for all tradesman. Keep smashing it, you’re making a big impact! Kind regards, Shane SC Heating Gas & Plumbing Services LTD 📞 07725 027599 📧 scanfield.heating@gmail.com ⭐ Our 5-Star Google Reviews: https://share.google/Af2UxEwEKBvmrzpLg ---