R&R Electrical
Brad Roberts
🟡 Neutral
score 50 Client Review
last activity 2026-05-22 (6d ago)
Email
bradroberts94@gmail.com
Phone
+447395181902
GHL contact id
e93FWg3oUrYCHpKR86rM
client_key
randrelectrical
Why this label (🟡 Neutral)
- Inputs to Happiness: only the words in the client's last 5 weeks of messages (7 messages).
- Recency-weighted gratitude hits: 0.00
- Recency-weighted complaint hits: 0.00
- score = 50 (baseline) + (0.00 - 0.00) * 15 = 50 -> 🟡 Neutral
Open notes
- No strong positive or negative words in the recent client messages.
Per-channel status
app channel · Teamwork Not in scope
Channel not in scope for this client.
gbp channel · Teamwork Not in scope
Channel not in scope for this client.
marketing channel · Teamwork Not in scope
Channel not in scope for this client.
website channel · Teamwork Not in scope
Channel not in scope for this client.
Recent message timeline (last 11 messages, any channel, any role)
- 2026-05-17 06:47 CLIENT · whatsapp · brad robertsI can imagine mate no worries ---
- 2026-05-17 06:43 TEAM · whatsapp · TeamYes you’re right, apologise! Swapping payment systems with 114 clients is a nightmare! You’re all good 👍🏼 ---
- 2026-05-17 06:42 CLIENT · whatsapp · brad robertsAs per this message ---
- 2026-05-17 06:41 CLIENT · whatsapp · brad roberts📎 [6503dfac-15bc-42b5-b373-2e71911d6d9c.jpeg](media/28d9e5b9_6503dfac-15bc-42b5-b373-2e71911d6d9c.jpeg) ---
- 2026-05-17 06:40 CLIENT · whatsapp · brad robertsI’ve made the finial payment? ---
- 2026-05-17 06:33 CLIENT · whatsapp · brad robertsWe’re unavailable right now, but will respond as soon as possible. ---
- 2026-05-17 06:33 CLIENT · whatsapp · brad robertsThank you for contacting R&R Electrical! We appreciate you contacting us, Please let us know how we can help you, ---
- 2026-05-17 06:33 TEAM · whatsapp · TeamMorning Brad I hope you’re doing well 👍🏼 Your final payment was due on 1st May but because we’ve swapped our payment systems over it was not taken. Could you please use this link… https://buy.stripe.com/8x26oG80c8aF9K38tb4gg01 This is your final payment for the year. If you could let me know once you’ve paid please I’ll mark your account as paid. Cheers ---
- 2026-05-01 14:24 TEAM · whatsapp · TeamHi Brad Already sent mate, they were sent when you made the payments. If you search Trade Grow in your emails, you should find them 👍🏼 Website team is on it and will provide an update asap ---
- 2026-05-01 09:56 CLIENT · whatsapp · brad robertsAll done mate, would you be able to send a receipt for all payments made with VAT please Also do we have an eta for the website alterations? ---
- 2026-04-30 14:30 TEAM · whatsapp · TeamHi Brad Hope you're doing well? I can see we're making some great moves forward for you atm! Your last payment is due tomorrow. I need you to use a different payment link please... https://buy.stripe.com/8x26oG80c8aF9K38tb4gg01 If you could let me know when you've done that, I'd appreciate it. There Are no more payments due after that. Cheers 👍🏼 ---