Martin the Oil Boiler Man

@martin - If that is indeed the case (and I will check with the @webteam ) obviously we wouldn't be suggesting that go live. It would need fixing. If you give us pictures that don't quite work with the site, either they need to be replaced or we need to adjust them. That is a process, NOT the finished product. Clearly going through an iteration process is not 'ripping anyone off' is it? I will speak with the web team and come back to you.

Hi @martin, I'm genuinely sorry to hear you're feeling this way. I do need to address the comment regarding being "ripped off for £5k" because that's a very serious statement and one we cannot accept. Over the last few months we've carried out a very significant amount of work on your website, including a large number of additional changes, revisions and adjustments beyond what would normally be included, all with the goal of trying to make sure you're happy with the final result. Looking back through our messages, we've updated imagery, layouts, buttons, navigation, service sections, galleries, styling, footer information and many smaller details based on feedback provided throughout the build. Each time changes have been requested, we've continued to support and adapt things becau...

Hi Martin, On our more recent sites we've actually moved away from having service cards in the hero section. It keeps things cleaner and easier to take in at a glance, and a lot of clients prefer it. If you'd like, I can remove those two cards from your hero so you can see how it looks, then just let me know if you want to keep it that way. Cheers, Serg

Hi Martin, I took one of your images and upscaled it a bit so it looks sharper. I've already updated the site with it. Can you take a look and let me know if you're happy with it? If not, no worries, just send me a better quality version and I'll swap it out. But for what it's worth, this one looks good enough to me. Cheers, Serg

Hi Martin, Got your changes done. Quick rundown: * New hero picture on every page (used the bigger of the two you sent) * Hero button now says "Make an enquiry" * Nav phone number switched to clean text matching the menu font, no more red pinstripe * OFTEC logo added next to the phone number * Oil Servicing page: boxes removed, three buttons kept (Call Us, Book Now, WhatsApp), gallery refreshed with the before/after inside-the-boiler shots and the picture of you servicing a boiler (kept the red filter) * Repairs page: same boxes removed, same button cleanup * Full Trading T&Cs added to the footer, pulled from your current site One thing to flag on the hero picture. The one we used is 1600x1200 which is at the lower end of what we'd normally use for a hero, especially on desktop and b...

Hi Martin, Thanks for the images! Got the notes from Ash too. We'll be working on your site tomorrow, so it should be ready by the end of this week. I'll let you know once it's up so you can go through it and check everything looks good. Cheers, Serg