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Gas Tech Pro

matthew mcvicker · trading as GASTECH PRO LTD

🟢 Happy score 90 Client Review last activity 2026-05-28 (0d ago)
Email
info@gastechpro.co.uk
Phone
+447305843344
GHL contact id
WcNAZKwggfcjzYlhuwJY
client_key
gastechpro

Why this label (🟢 Happy)

  • Inputs to Happiness: only the words in the client's last 5 weeks of messages (114 messages).
  • Recency-weighted gratitude hits: 3.44
  • Recency-weighted complaint hits: 0.78
  • score = 50 (baseline) + (3.44 - 0.78) * 15 = 90 -> 🟢 Happy

Open notes

  • Recent client messages lean positive.

What the client actually said (words that drove the score)

  • recency-weighted hit 2026-05-07 on website (weight 0.54, gratitude:happy with the): "I’m happy with the layout of the website but the pictures I could do with changing not sure if it would be easier if I changed them if I ..."
  • recency-weighted hit 2026-05-14 on app (weight 0.78, complaint:chasing): "Hi If I have been chatting to a client on instagram and then put the opportunity stage to auto google review will it send the message t..."
  • recency-weighted hit 2026-05-26 on website (weight 0.95, gratitude:really happy with, gratitude:happy with the): "Hi thanks very much for that , really happy with the website and it all looks good . If that is the case with the address then please p..."
  • recency-weighted hit 2026-05-28 on marketing (weight 1.00, gratitude:spot on): "Spot on cheers pal Thanks for your help appreciate it"

Per-channel status

app channel · Teamwork Active

last msg 2026-05-19 · 19 client / 4 team msgs in 5w
Client said Thank you 🙏

gbp channel · Teamwork Active

last msg 2026-05-10 · 5 client / 4 team msgs in 5w
Client said Morning Natty Thanks for that just wanted to check that’s all Cheers

marketing channel · Teamwork Active

last msg 2026-05-28 · 34 client / 28 team msgs in 5w
Client said Spot on cheers pal Thanks for your help appreciate it

website channel · Teamwork Active

last msg 2026-05-26 · 56 client / 8 team msgs in 5w
Client said Hi thanks very much for that , really happy with the website and it all looks good . If that is the case with the address then please proceed to put the address on . Vat registration number I am actually not vat registered at the moment so can’t provide that

Recent message timeline (last 60 messages, any channel, any role)

  • 2026-05-28 17:05 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    Spot on cheers pal Thanks for your help appreciate it
  • 2026-05-28 15:55 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Sometimes you will get calls about stuff you don't do but you won't be charged for it
  • 2026-05-28 15:55 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    📎 [Screenshot 2026-05-28 at 17.34.45.png](./media/3550834_53034_Screenshot_2026-05-28_at_17.34.45.png)
  • 2026-05-28 15:55 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    it's all turned off Matt...
  • 2026-05-28 15:37 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    I just mean is air con suppose to be turned of as I don’t do it
  • 2026-05-28 14:35 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Yes, they're live!!
  • 2026-05-28 13:51 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    For some reason I’m getting a lot of air con calls
  • 2026-05-28 11:08 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    Hi @ash Google have just called and said the ads are authorised
  • 2026-05-27 07:37 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    Thanks very much ash
  • 2026-05-27 06:13 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Ok, that's all been submitted and is now in the verification stage with Google. This can take a few days but I'll keep you updated as the process moves forward
  • 2026-05-27 00:42 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    @ash insurance documents above
  • 2026-05-27 00:42 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    📎 [liability insurance.pdf](./media/3550433_52999_liability_insurance.pdf)
  • 2026-05-27 00:38 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    @ash Gas safe number : 963310 Company’s house reg number : 16830387
  • 2026-05-26 20:08 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    I need these details for your google ads... - Insurance cert - VAT or companies house reg number - Gas Safe reg number
  • 2026-05-26 19:59 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Ok, cool
  • 2026-05-26 19:59 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    @ash no I’m not pal never really thought about it to be honest mate
  • 2026-05-26 19:59 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Are you doing Air con yet @matt ??
  • 2026-05-26 17:57 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Hi thanks very much for that , really happy with the website and it all looks good . If that is the case with the address then please proceed to put the address on . Vat registration number I am actually not vat registered at the moment so can’t provide that
  • 2026-05-26 17:15 TEAM · website · Web Team · web-team@tradegrow.co.uk
    https://gastechpro-website-tradegrow.pages.dev/
  • 2026-05-26 17:15 TEAM · website · Web Team · web-team@tradegrow.co.uk
    You can take a look at the website now. We've made all the changes you asked for with the images and the content. One thing worth flagging though. You mentioned removing the address, and we did look at that, but as an LTD company there are actually legal requirements around what has to be on your website. That includes your full trading name, company registration number, registered office address, and VAT number. This applies even if you're not selling anything online, so it's not something we can just leave out. We'd strongly advise keeping it, but let us know how you'd like to proceed. And if you have any other changes you want made, just shout. Cheers, Serg
  • 2026-05-26 14:23 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Yes we should be actually! I'll update asap @matt
  • 2026-05-26 12:14 TEAM · website · Web Team · web-team@tradegrow.co.uk
    Hi Matt, Sorry it took a bit longer than expected, there were quite a few changes to work through. It's almost done now. We're just checking everything looks good and I'll come back to you later today so you can have a look. We ran into a few issues along the way but we sorted them all out. Thanks a lot for your patience! Cheers, Serg
  • 2026-05-26 11:18 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    Hi Ash hope you had a nice weekend mate Are we any further with the Google ads
  • 2026-05-26 11:17 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Hello any update ?
  • 2026-05-21 17:34 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Thanks Serg
  • 2026-05-21 16:45 TEAM · website · Web Team · web-team@tradegrow.co.uk
    Hi Matt, Thanks for the details. We're still working on it and I'll get back to you later today or tomorrow so you can take a look. Cheers, Serg
  • 2026-05-21 16:34 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Hi any update on the changes ?
  • 2026-05-19 20:04 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    Thank you 🙏
  • 2026-05-19 20:03 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    Thanks for the update ash Cheers pal
  • 2026-05-19 19:56 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Hi Matt Just a quick one to say I haven't forgotten! Google are being arseholes atm 😡 But i am on it!
  • 2026-05-19 17:58 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Hey Matt glad to hear you got it sorted 👏😬
  • 2026-05-19 17:17 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    Panic over haha please ignore all sorted it out
  • 2026-05-19 16:03 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    Hang fire might be able to get it sorted 📎 [D24312BF-2B6C-456D-B693-E59B4A2F99A3.png](./media/3549543_52922_D24312BF-2B6C-456D-B693-E59B4A2F99A3.png)
  • 2026-05-19 15:55 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    It’s probably my main source of incoming work 😣
  • 2026-05-19 15:55 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    Would really appreciate help with this if someone can help
  • 2026-05-19 15:55 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    Just had this but I really don’t no what I need to do all I did was creates Facebook ad 📎 [ABBC1653-5EE6-4C90-B494-E1B8304B06B7.png](./media/3549537_52921_ABBC1653-5EE6-4C90-B494-E1B8304B06B7.png)
  • 2026-05-19 08:50 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    Normally it would be one of my accounts here and I can toggle between my personal and business account 📎 [6730D0F5-79EB-49F9-9581-30B766D0EEB0.png](./media/3549489_52918_6730D0F5-79EB-49F9-9581-30B766D0EEB0.png)
  • 2026-05-19 08:48 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    📎 [705671A0-0D38-473D-8A1E-A30596337988.png](./media/3549488_52917_705671A0-0D38-473D-8A1E-A30596337988.png)
  • 2026-05-19 08:48 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    📎 [B56D86F2-050B-4BCF-A36F-A2A265B5C9D9.png](./media/3549487_52916_B56D86F2-050B-4BCF-A36F-A2A265B5C9D9.png)
  • 2026-05-19 08:48 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    📎 [FAE11695-BD66-4E3E-A9E1-C380B6A0300A.png](./media/3549486_52915_FAE11695-BD66-4E3E-A9E1-C380B6A0300A.png)
  • 2026-05-19 08:48 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    📎 [DFFA3045-F936-468B-985D-D04C99AE30A7.png](./media/3549485_52914_DFFA3045-F936-468B-985D-D04C99AE30A7.png)
  • 2026-05-19 08:48 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    📎 [6EBAB11D-8AEE-419D-A6F1-09FF1B7B4BA9.png](./media/3549484_52913_6EBAB11D-8AEE-419D-A6F1-09FF1B7B4BA9.png)
  • 2026-05-19 08:47 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    I can access my personal Facebook but it just doesn’t let me switch over to gastech pro I use to be able to switch account and since last night that feature has banished
  • 2026-05-19 08:35 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Hi Matt, yes I may be able to help with this. Unfortunately Meta/Facebook account lockouts and access restrictions are becoming quite common, especially after running ads or triggering security checks. I need to know, • Whether the issue is with the Facebook profile, Business Manager, Ads Manager or page access • Whether the account has been disabled, hacked, restricted or simply lost admin permissions • What recovery options Meta is currently showing If you can, send me screenshots of: • The error/message you receive • What happens when you try to log in • Any emails from Meta/Facebook
  • 2026-05-19 08:08 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    Hi not sure if anyone can help my Facebook business account has denied me access after running meta ads and I now can’t access the account at all , if anyone can help me I would appreciate this and let me know any charges , just need someone trust worthy to help
  • 2026-05-18 16:06 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    Hi Ash wish I was manic we’re very quiet at the moment 😣 thanks pal keen to get it going
  • 2026-05-18 13:30 TEAM · marketing · Ash Anderson · ash@tradegrow.co.uk
    Hi Matt So sorry!! Manic 😅 yes, I’ll need you to provide a couple docs so I’ll send over what I need asap for you 👍🏼
  • 2026-05-17 16:22 CLIENT · marketing · Matt McVicker · info@gastechpro.co.uk
    Hi @ash can we try and get the Google ads up and running this week I’m keen to get this going Cheers
  • 2026-05-15 18:34 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    I think that’s everything so if you can try and work through that I would appreciate it @all
  • 2026-05-15 18:33 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    📎 [3CC966E8-31C4-4878-A37D-4E630F4A5A75.jpeg](./media/3549079_52873_3CC966E8-31C4-4878-A37D-4E630F4A5A75.jpeg)
  • 2026-05-15 18:33 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Change this picture on the home page to the following 📎 [B1BC8BEE-5951-4DB7-BC04-51F09C74D041.png](./media/3549078_52872_B1BC8BEE-5951-4DB7-BC04-51F09C74D041.png)
  • 2026-05-15 18:28 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Sam
  • 2026-05-15 18:28 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    📎 [331E10F7-467E-40B8-90AE-A89197964E79.png](./media/3549074_52871_331E10F7-467E-40B8-90AE-A89197964E79.png)
  • 2026-05-15 18:26 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Diane 📎 [AF87E07A-A5E3-45E8-B451-73E0942DFAF3.png](./media/3549073_52870_AF87E07A-A5E3-45E8-B451-73E0942DFAF3.png)
  • 2026-05-15 18:25 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Matt 📎 [B45CF67F-6344-4C46-AB7D-F919D645C2A2.png](./media/3549072_52869_B45CF67F-6344-4C46-AB7D-F919D645C2A2.png)
  • 2026-05-15 18:21 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Can you add the photos of the team which were on the current website I can send them again 📎 [63C31039-18D3-4E61-B7B6-87FB8E5308EC.png](./media/3549071_52868_63C31039-18D3-4E61-B7B6-87FB8E5308EC.png)
  • 2026-05-15 18:20 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    📎 [CAD5C7C5-0DDF-4B4A-BD02-F65C14B8DAAC.png](./media/3549070_52867_CAD5C7C5-0DDF-4B4A-BD02-F65C14B8DAAC.png)
  • 2026-05-15 18:19 CLIENT · website · Matt McVicker · info@gastechpro.co.uk
    Remove this picture and add the following 📎 [9262FE17-0D18-4D16-99E0-DB9931D9A893.png](./media/3549069_52866_9262FE17-0D18-4D16-99E0-DB9931D9A893.png)
  • 2026-05-15 10:35 CLIENT · app · Matt McVicker · info@gastechpro.co.uk
    Hi pal I think I managed to sort it last night
  • 2026-05-15 09:31 TEAM · app · Matt Hollinshead · matt@tradegrow.co.uk
    Hi Matt, I’ve checked the Google review automation and the workflow itself is active and sending correctly. I can see recent contacts successfully entering the workflow and review requests being sent. If the review request hasn’t gone out for a specific customer, it may be because: * the contact has already previously gone through the review workflow * the opportunity wasn’t moved into the trigger stage from a different stage * or the contact is missing details (mobile/email), which can happen with Instagram leads If you let me know the customer name I can check that specific contact 👍