Furlong BAU Limited
louis furlong
🟡 Neutral
score 50 Client Review
last activity 2026-05-27 (0d ago)
Email
furlongbau@gmail.com
Phone
+447814888747
GHL contact id
Y2PPX73Mu8qSoC8Z9fwq
client_key
furlongbau
Why this label (🟡 Neutral)
- Inputs to Happiness: only the words in the client's last 5 weeks of messages (11 messages).
- Recency-weighted gratitude hits: 0.00
- Recency-weighted complaint hits: 0.00
- score = 50 (baseline) + (0.00 - 0.00) * 15 = 50 -> 🟡 Neutral
Open notes
- No strong positive or negative words in the recent client messages.
Per-channel status
Recent message timeline (last 31 messages, any channel, any role)
- 2026-05-27 21:42 TEAM · website · Web Team · web-team@tradegrow.co.ukHi Louis, Your new website's first draft is ready to have a look at! Have a quick read of the points below before you check it, so you know what to look out for. Things we still need from you: Company details. Furlong BAU is a Limited company so we'll need your Companies House registration number to display at the bottom of the site, this is a legal requirement for any Ltd company in the UK. Same goes for your VAT number if you're VAT registered. Your NICEIC registration number would also be great to add to the footer. Owner photo. We've used one of your work photos in the "Why Choose Us" section as a placeholder. If you have a portrait of yourself or a photo on a job that you'd like there instead, send it over. Blogs and projects. You'll see two sample blog posts and two sample p...
- 2026-05-25 06:49 CLIENT · gbp · Louis Furlong · furlongbau@gmail.comGreat thank you
- 2026-05-25 06:23 TEAM · gbp · Natty Anderson · info@tradegrow.co.ukHi Louis, I have edited the ai repsonse system, so when the next review comes in we can assess how she responds and make any additional changes 👍
- 2026-05-23 11:11 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk@Louis yes no problem we can test & adjust the tone/response from the ai & it can be trained to fit to your business
- 2026-05-23 10:23 CLIENT · gbp · Louis Furlong · furlongbau@gmail.comI submitted our customer export earlier this morning, had to make a couple changes, resubmitted as v2 please use that one and not the first, thanks
- 2026-05-23 09:59 CLIENT · whatsapp · louis furlongokay, thanks mate ---
- 2026-05-23 09:56 CLIENT · gbp · Louis Furlong · furlongbau@gmail.comSorry didn’t realise I had notifications turned off, thanks for that. Re the replies being made to current and future reviews, can we change the tone of them. It sounds like it’s coming from a massive company, we’re only a two man team at the moment
- 2026-05-23 09:37 TEAM · whatsapp · TeamThank you 👍🏼 Yes please contact the team using the Chat App. I've also just put this together for you which explains about the Google Ads we manage for our clients... https://docs.google.com/document/d/1_FK8BLrvDd9WvS1_bXhXWdZThU2BT5eGd2IQx0XIh48/edit?usp=sharing Happy to answer any questions you have about the ads, we just want you to be as successful as you can be 💪🏼 ---
- 2026-05-23 09:23 CLIENT · whatsapp · louis furlongPayment sorted 👍🏻 ---
- 2026-05-23 09:21 CLIENT · whatsapp · louis furlongokay ill get it the next payment through shortly. customer list is submitted and a few GPB updates. in regards to making changes to things shall i contact you or your team ---
- 2026-05-23 09:21 CLIENT · whatsapp · louis furlongThis message is currently unavailable. ---
- 2026-05-23 09:00 TEAM · whatsapp · TeamNo stress at all 👍🏼 It’s a fair question. By “assets”, I mean getting everything built and live first. Things like your website, Google Business Profile work, Trade Grow App setup, Google ad account connected if you want to run them, customer list uploaded, and making sure the foundations are solid. Ads can run once that setup is complete, generally we want the key bits in place first so we’re not pouring fuel into something that isn’t ready yet. The customer list you’ve sorted is a really good step done already 👌🏼 From our side, we’ll guide you through the order of everything as we go, so you don’t need to worry about knowing it all upfront. We’ve got you! ---
- 2026-05-23 08:55 CLIENT · whatsapp · louis furlongOkay, is there anything else I need to do for the assets? Not sure what you mean by that. At what point do you start running ads, is it after all the assets are done? Not trying to be a pain, just kinda realised I rushed into this without a clue on the order in which everything happens ---
- 2026-05-23 08:53 TEAM · whatsapp · TeamIt varies for everyone as the trade and location is different but the first stage is to make sure all the assets are finished and live 👍🏼 After that ASAP! The free Google Ads Management service I’m giving my clients atm is proving to be working very well 👌🏼 ---
- 2026-05-23 08:50 CLIENT · whatsapp · louis furlongOkay mate, I’ve just finished getting our list of customers togeather, been a nightmare….. How soon can we expect to start seeing an influx of work from your teams work? ---
- 2026-05-23 06:05 TEAM · whatsapp · TeamMorning mate Your second payment is due tomorrow, I need you to use another link please. If you could use the following link today or tomorrow, that would be great 👍🏼... https://buy.stripe.com/8x26oG80c8aF9K38tb4gg01 You have 3 payments left. You'll get an email receipt but if you'd like to let me know when you've made the payment, I'll confirm it for you as well. Nice one, Ash ---
- 2026-05-22 14:49 TEAM · gbp · Natty Anderson · info@tradegrow.co.ukHi Louis, I have made you a Google Reviews QR Screensaver, save this to your phone to help with collecting reviews there and then on a job, or you can use the auto reviews chaser within the TG app :) 📎 [Furlong bau google reviews QR.png](./media/3550136_52968_Furlong_bau_google_reviews_QR.png)
- 2026-05-19 14:20 TEAM · app · Natty Anderson · info@tradegrow.co.ukHi Louis, Great News! Your Trade Grow App is ready! When you get chance, can you confirm that you have received the following info via email (please check junk/spam) & that you have been able to log in successfully please 1 - Your tradegrow app username 2 - Your tradegrow app password 3 - Your enquiries link to send to potential clients Thanks - Natty.
- 2026-05-19 14:18 TEAM · email · Team (user mm0oAisZXdWTOC3P4ISU)Subject: 🔗 Enquiries Survey Link From: Ash <ash@mail.tradegrow.co.uk> Hi Louis You will notice I make reference to your 'Enquiries Survey' during the instructional videos. As promised, the link for your Enquiries Survey is below... <a target="_blank" rel="noopener noreferrer nofollow" class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://app.furlongbaulimited.tradegrow.co.uk/survey" title="http://app.furlongbaulimited.tradegrow.co.uk/survey">app.furlongbaulimited.tradegrow.co.uk/survey You should SAVE the...
- 2026-05-19 08:06 TEAM · app · Natty Anderson · info@tradegrow.co.ukMorning Louis, I am just finalising your trade grow app, I just wondered if you have anywhere to collect reviews other than google... such as facebook or trustpilot etc? Thanks, Natty
- 2026-04-24 14:31 CLIENT · sms · louis furlongThanks mate, get it all sorted this evening ---
- 2026-04-24 14:23 TEAM · website · Ash Anderson · ash@tradegrow.co.ukUse this channel for anything related to your website 🖥️ You can request changes, report issues, or ask questions about how your site works! If you want edits, please be as clear as possible so we can get them done quickly. This helps us keep your website running smoothly and up to date 👍🏼
- 2026-04-24 14:23 TEAM · website · Ash Anderson · ash@tradegrow.co.ukAsh created the channel.
- 2026-04-24 14:23 TEAM · marketing · Ash Anderson · ash@tradegrow.co.ukUse this channel for all marketing discussion 🤝 This includes campaigns like referrals, offers, seasonal messages etc If you want help creating or improving something, just drop it in here 👍🏼
- 2026-04-24 14:23 TEAM · marketing · Ash Anderson · ash@tradegrow.co.ukAsh created the channel.
- 2026-04-24 14:23 TEAM · gbp · Ash Anderson · ash@tradegrow.co.ukUse this channel for your Google Business Profile 🔥 Anything you want to ask or discuss, it goes in here. Weekly update form: https://forms.gle/m4JyQpf1cTeQrT6w6 The more you share, the better your results!
- 2026-04-24 14:23 TEAM · gbp · Ash Anderson · ash@tradegrow.co.ukAsh created the channel.
- 2026-04-24 14:23 TEAM · app · Ash Anderson · ash@tradegrow.co.ukUse this channel for anything to do with your Trade Grow app (CRM) 📲 This includes pipelines, automations, messages, and general system questions. If something is not working or you want something improved, let us know here. We will guide you or fix it so everything runs as it should 💪🏼
- 2026-04-24 14:23 TEAM · app · Ash Anderson · ash@tradegrow.co.ukAsh created the channel.
- 2026-04-24 13:23 TEAM · whatsapp · TeamYes mate 100% please bare with just a bit longer, trying to get something finalised before firing over to you 👍🏼 ---
- 2026-04-24 13:16 CLIENT · whatsapp · louis furlongBack at the house now bud if you can send over those documents, wanna have a scan through if that’s alright ---