DH2
Diego
🟡 Neutral
score 50 No website in scope
last activity 2026-05-07 (21d ago)
Email
(none)
Phone
(none)
GHL contact id
(none)
client_key
dh2
Why this label (🟡 Neutral)
- Inputs to Happiness: only the words in the client's last 5 weeks of messages (18 messages).
- Recency-weighted gratitude hits: 0.00
- Recency-weighted complaint hits: 0.00
- score = 50 (baseline) + (0.00 - 0.00) * 15 = 50 -> 🟡 Neutral
Open notes
- No strong positive or negative words in the recent client messages.
Per-channel status
website channel · Teamwork Quiet
Client said Done
How do I sign in my email ? Is there a password ?
📎 [A9E62A71-814C-4AED-B1AB-9CACD73718F7.png](./media/3545418_52647_A9E62A71-814C-4AED-B1AB-9CACD73718F7.png)
Recent message timeline (last 34 messages, any channel, any role)
- 2026-05-07 09:51 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comThanks
- 2026-05-07 09:48 TEAM · app · Matt Hollinshead · matt@tradegrow.co.ukHi Diego, I have just forwarded all enquiries to your email address.
- 2026-05-07 09:28 TEAM · app · Matt Hollinshead · matt@tradegrow.co.ukLet me look into this for you.
- 2026-05-07 09:16 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comIs that possible?
- 2026-05-05 20:19 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comHello Yes I got it. Is there a way you can send any previous enquiries I have had ? Thanks
- 2026-05-05 20:18 TEAM · app · Ash Anderson · ash@tradegrow.co.ukHi @Diego I have just filled in a test form, can you tell me if you've received it in your email please?...check junk/spam as well just in case :+1:
- 2026-05-05 05:51 TEAM · app · Natty Anderson · info@tradegrow.co.uk@ash
- 2026-05-05 05:16 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comLet me know when this is sent so I can keep a eye out. Thanks
- 2026-04-30 12:48 TEAM · app · Natty Anderson · info@tradegrow.co.ukGot ya @matttradegrowcouk yes absolutely @ash can you fire the log in over please for Diego
- 2026-04-30 10:13 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comThanks 👍
- 2026-04-30 09:52 TEAM · app · Matt Hollinshead · matt@tradegrow.co.ukHi @Natty there are some enquiry form entries within DH2's app but he hasn't got access. Could we set him up with access so that he could view them? I understand that he is using another CRM but just wondered if he could have a login for ours also? Alternatively, if it's easier, we could look at forwarding the existing enquiries over to him and then just redirect any future form entries to his email address?
- 2026-04-30 08:38 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comAnyway I we can’t find it anymore had enquiry last few months and get them send to me so I can contact them
- 2026-04-30 08:36 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comI like the contact form look good. Can’t be done like before I get a email saying someone has enquired and there details will be there
- 2026-04-30 07:25 TEAM · app · Matt Hollinshead · matt@tradegrow.co.ukHi Diego, would you like the website amended so that when anybody clicks on a contact button, we bypass the form and it just loads up an email to you?
- 2026-04-29 20:19 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comNo I have my own crm system. Ok that makes sense. Since the website was rebuilt, I’m no longer receiving any enquiries from the contact form. These used to come through to my email, but I haven’t received anything since the update Would these be able to be sent to me email.
- 2026-04-29 15:52 TEAM · app · Natty Anderson · info@tradegrow.co.ukHi Diego, sorry just to double check, when you signed up you were using a different CRM system werent you? are you still wanting to use that one or are you now wanting to swap to ours? Yours has been created slightly differently as it stands, for emails/txts only so you wouldnt of been added on to use the system. Let me know what it is you need please & if you are wanting to use the Trade Grow app, thats fine, ill just need to add more stuff into the system for you to get full use of it. Hope this all makes sense :)
- 2026-04-29 14:34 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comDone
- 2026-04-29 14:33 CLIENT · app · Diego Henriques · dh2homeimprovements@gmail.comCould you please let me know when this is done
- 2026-04-27 16:38 TEAM · app · Natty Anderson · info@tradegrow.co.ukHey Matt, yes sure will get this resent :)
- 2026-04-27 15:10 TEAM · website · Matt Hollinshead · matt@tradegrow.co.ukI've just requested your login details in the app chat channel 👍
- 2026-04-27 15:10 TEAM · app · Matt Hollinshead · matt@tradegrow.co.uk@Natty could you send Diego the email with his login details etc for the app please?
- 2026-04-27 15:06 CLIENT · website · Diego Henriques · dh2homeimprovements@gmail.comDone How do I sign in my email ? Is there a password ? 📎 [A9E62A71-814C-4AED-B1AB-9CACD73718F7.png](./media/3545418_52647_A9E62A71-814C-4AED-B1AB-9CACD73718F7.png)
- 2026-04-27 14:32 TEAM · website · Matt Hollinshead · matt@tradegrow.co.ukHi mate, you’ll need to download the Lead Connector app from the App Store.
- 2026-04-27 14:25 CLIENT · website · Diego Henriques · dh2homeimprovements@gmail.comOk I can’t find the trade grow app on the Apple Store could you send me a link please Thanks
- 2026-04-27 13:58 TEAM · website · Matt Hollinshead · matt@tradegrow.co.ukWhen you were signed up to the app, you would have received an email with instructions and a link to the app. If you search "Trade Grow" in your emails, you should find the email. Any issues, please let me know.
- 2026-04-27 13:24 CLIENT · website · Diego Henriques · dh2homeimprovements@gmail.comBefore they was coming to my email adress.
- 2026-04-27 13:20 CLIENT · website · Diego Henriques · dh2homeimprovements@gmail.comOk what app? I’m not set up in an app. Please let me know the app so I can get access to it
- 2026-04-27 12:54 TEAM · website · Matt Hollinshead · matt@tradegrow.co.ukHi Diego, the completed form enquiries are landing in your opportunities pipeline in your app. 📎 [image.png](./media/3545350_52645_image.png)
- 2026-04-27 11:48 CLIENT · website · Diego Henriques · dh2homeimprovements@gmail.com📎 [3266740D-2207-4607-84CC-A866C6E1B9E6.png](./media/3545342_52644_3266740D-2207-4607-84CC-A866C6E1B9E6.png)
- 2026-04-27 11:48 CLIENT · website · Diego Henriques · dh2homeimprovements@gmail.comHello where are the enquiries going to what email ? I had two people try and nothing is coming through
- 2026-04-27 09:27 TEAM · website · Matt Hollinshead · matt@tradegrow.co.ukHi mate, I've checked and the form is working on both. Try to clear your cache browser and refresh 👍
- 2026-04-27 06:04 CLIENT · website · Diego Henriques · dh2homeimprovements@gmail.comOk on both desktop and mobile please
- 2026-04-26 20:38 TEAM · website · Matt Hollinshead · matt@tradegrow.co.ukHi Diego, I'll get that fixed for you ASAP 👍
- 2026-04-26 20:28 CLIENT · website · Diego Henriques · dh2homeimprovements@gmail.comHello. Could we take a look at the website again please the enquiry form doesn’t look like it’s working.