Carmine Heating LTD

I don't @mel sorry!

Ok, fair enough. Are you planning on doing that this year? Seems like a good opportunity

I think the Hive offer would be best. But to be honest you're better concentrating on Aircon atm if you're able?

Sorry @mel !! Yes local service ads. Here check this out… https://docs.google.com/document/d/1_FK8BLrvDd9WvS1_bXhXWdZThU2BT5eGd2IQx0XIh48/edit?usp=sharing If you want me to help you set these up, I can do 👍🏼

Local service ads 😃

Morning @mel well at the moment we’re setting up and running the LSAs for our clients to capture the direct contact. Or the customer that’s happy with your GBP 👍🏼 so they either call or message directly from the sponsored placement.

Hi @mel yes it is because of your new website 👍🏼 perfectly normal and things will go back to normal once Google have acknowledged the indexing of all pages which can take a little while. You’ll find as well that with further blogs, project pages and other SEO magic getting added over the next few months, you’ll get into a position where JT will find it impossible to get back above you. It will take time though. Have I told you about the Google ads I’ve been running for a couple other clients?… 3 x AC install quotes and 1 x boiler move/upgrade for less than £70 in add spend!! 😎 Happy to set some ads up for you if you want?

@ash Hi carmine, I’ll get ash to reply to you 👍🏼

I can change your hours to closed if you don’t want to take any calls at all?

Hi Mel, I just did a quick check on this. Google can take a few days, sometimes up to seven, to update logos and that kind of thing across its results. I'll look into whether we can speed that a bit using Google Search Console. In the meantime, I used a specialist tool to preview exactly how it's going to look once Google updates it, and I can confirm it looks good. I've also attached a screenshot so you can see it yourself. Cheers, Serg 📎 [Screenshot 2026-05-13 at 20.47.34.png](./media/3548678_52830_Screenshot_2026-05-13_at_20.47.34.png)

Hi Mel, Yes, it will change. Just to let you know, we didn't build it on WordPress. It might take a little while for Google to pick up the update, but I'll see if I can speed that along. Cheers, Serg

No worries 😌

Hi Mel, they are there, if you search your business name on Google maps and then under the updates tab you will see them. Rest assured that as long as you submit your weekly update form, your updates will go on to Google

https://posts.gle/VVjReAmGa2Lf6MvQ9?g_st=ic

https://posts.gle/8Macg7LiLffRhPAR8?g_st=ic

Hi Mel, Take a look now, it should be live for you too. We had to tweak a few DNS settings to sort out a small issue, but everything should be working fine now. Try opening your domain and let me know if you can see the website. If it's not showing up yet, try opening it in an incognito window or clearing your cache. Sometimes it can take up to 24 hours for the changes to spread everywhere, so that's normal. Let us know how it looks! Cheers, Serg

Hi Mel, Not yet, but tomorrow we will! Today we sorted the Cloudflare and domain settings. Tomorrow we'll connect everything to your new site, make sure it all runs smoothly, and I'll let you know once it's live. By tomorrow evening your site should be up and ready to go. Cheers, Serg

Hi Mel, There's not much I can do on my end with this one. It's actually the Webahead team who need to help you here. What you need to do is send them an email and tell them you want to take your domain with you and have it migrated to a separate account so you have direct access to it yourself. Just ask them something like: "I'd like to get access to my domain. Can we have it moved to my own account?" One thing to keep in mind, some companies do charge for that kind of migration, so it might not be free. It depends on the arrangement you have with them. On the good news side, we spoke with Lea from Webahead and she sorted out what we needed, so we can now finish the setup and connect your domain to the new website. But do follow up with them about getting the domain into your own ...

Hi Mel, Ash forwarded me an email from Lea at the Webahead team. They're asking what settings they need to configure on their end, which usually means they bought the domain on their own company account and can't share the login because it would give access to all their other clients' domains too. That's fine for now. I've already sent Lea the details she needs to get your site live. That said, you really want to move your domain onto your own separate account, away from Webahead. You need to be in control of it yourself. The sooner you sort that, the better. Cheers, Serg

Hi Mel, sure...I will write to Joe directly.

Quick one, if those are the login details for your domain hosting, could you share the URL you use to log in? The credentials don't work on the 20i website, so I want to make sure I'm logging in to the right place.

Hi Mel, We got your email, thanks. The credentials you sent look like they're for logging into your website to edit it. We don't need those as we've rebuilt your site from scratch. What we actually need is access to your domain hosting. From what I can see, your domain is hosted with 20i, and they use an email and password to log in. We need that so we can point your domain to the new website. So just to be clear, it's not the website login we're after, it's the hosting account where your domain is managed. Cheers, Serg

Yes 2 updates a week if you send them 😀 and the pics posted to the photo section too

Hi Mel, Thanks for the payment! Did you manage to get the login details from the other team? Once you do, please send them over to us so we can connect your domain to the new website. For security, please send them by email to web-team@tradegrow.co.uk rather than here. Cheers, Serg

Hey Mel, yes your first job was posted on google yesterday :)

possibly, ill check with the team as they update during the week monday to friday, ill also take a look myself

The pic above is it for job 1 or 2?

So we will use the bits of info you provide & turn it into an seo friendly post such as this..... Boiler Replacement Completed in Woking 🔧🔥 We were recently called out to a property in Woking where the customer was experiencing ongoing faults, with their hot water constantly cutting out due to a 20-year-old Vaillant boiler. After assessing the system, we recommended a full boiler replacement to provide a more reliable and efficient solution. The new boiler has now been installed, and the difference is night and day — the customer is delighted and couldn’t believe how quiet the new system is compared to their old one. If you’re dealing with frequent boiler issues or unreliable hot water in Woking or surrounding areas, it might be time to consider an upgrade. Get in touch with Carmine H...

"Customer was having endless faults with their boiler and so asked me to replace it for them. Which I did. They are very happy with the new boiler and can't believe how quiet it is" ...... I would say if you can always try and include boiler name & even if you can mention what sort of fault it was ie, no hot water, or something like that, we can create you a seo friendly post like looks like this.....

Hey Mel form all recieved thank you, a little bit of feedback to help you next time....

Hi Mel, yes you'll need to request login details from Webahead and let us know what they advise please 👍

The post will go on your Google Business Profile to signal to Google and customers that the business is active, relevant, and trustworthy, which helps you rank better and get more enquiries. More specifically, it helps to * Boosts visibility by reinforcing your services + locations * Builds trust by showing real, recent work * Improves conversions because people see proof before they call We will ensure your write up is seo friendly & that the post meets googles criteria.