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Armitage Carpentry and Building

mark armitage · trading as Armitage Carpentry & Building

🟡 Neutral score 50 Client Review last activity 2026-05-26 (1d ago)
Email
armitagecarpentry@hotmail.com
Phone
+447500401312
GHL contact id
u43IFRUJQVyaJWS7wuhC
client_key
armitagecarpentryandbuilding

Why this label (🟡 Neutral)

  • Inputs to Happiness: only the words in the client's last 5 weeks of messages (21 messages).
  • Recency-weighted gratitude hits: 0.00
  • Recency-weighted complaint hits: 0.00
  • score = 50 (baseline) + (0.00 - 0.00) * 15 = 50 -> 🟡 Neutral

Open notes

  • No strong positive or negative words in the recent client messages.

Per-channel status

app channel · Teamwork Active

last msg 2026-05-14 · 6 client / 7 team msgs in 5w
Client said A quick update, I have sorted the desktop version and logged in to check password etc, all OK

gbp channel · Teamwork Active

last msg 2026-05-26 · 7 client / 7 team msgs in 5w
Client said Hi Natty, Thank you for the update, what is an SEO? When will the website you have created be attached to link? Thanks

marketing channel · Teamwork Quiet

last msg 2026-04-17 · 0 client / 0 team msgs in 5w
No recent client message on this channel.

website channel · Teamwork Active

last msg 2026-05-26 · 8 client / 4 team msgs in 5w
Client said We have looked at the project section on the website, at the moment with the type of work Mark is carrying out, this is something we will have to work on, as previously explained, we are both non technical, so a lot of this we are learning as we go! When will the website be '...

Recent message timeline (last 40 messages, any channel, any role)

  • 2026-05-26 19:29 TEAM · website · Web Team · web-team@tradegrow.co.uk
    Hi Mark, Thanks a lot for the images, they look great! We'll get those added to the site. One thing I'd really recommend is setting up social media accounts as soon as you can and starting to post there. It's one of the easiest and cheapest ways to get new clients these days, so it's well worth doing. I also noticed you have Facebook already. You could create an Instagram account too, and the good news is you can link them together so when you post on one, it automatically posts on the other. Saves you a lot of time. For the projects section, we're adding those for you, so you don't need to do anything except send us photos and some details here. Things like the location and a short description of what you did on each job. The more info you share, the better, as it really helps with...
  • 2026-05-26 18:34 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    Seo stands for search engine optimisation. As soon as I get the green light from the team that the website is live I will make sure it is on your Google business profile
  • 2026-05-26 17:49 CLIENT · gbp · Mark Armitage · armitagecarpentry@hotmail.com
    Hi Natty, Thank you for the update, what is an SEO? When will the website you have created be attached to link? Thanks
  • 2026-05-26 17:37 CLIENT · website · Mark Armitage · armitagecarpentry@hotmail.com
    We have looked at the project section on the website, at the moment with the type of work Mark is carrying out, this is something we will have to work on, as previously explained, we are both non technical, so a lot of this we are learning as we go! When will the website be 'live' so that I can direct clients to it? Thanks
  • 2026-05-26 17:31 CLIENT · website · Mark Armitage · armitagecarpentry@hotmail.com
    📎 [IMG-20260518-WA0002.jpg](./media/3550407_52997_IMG-20260518-WA0002.jpg)
  • 2026-05-26 17:30 CLIENT · website · Mark Armitage · armitagecarpentry@hotmail.com
    📎 [IMG-20260518-WA0001.jpg](./media/3550406_52996_IMG-20260518-WA0001.jpg)
  • 2026-05-26 17:30 CLIENT · website · Mark Armitage · armitagecarpentry@hotmail.com
    📎 [IMG-20260518-WA0000.jpg](./media/3550405_52995_IMG-20260518-WA0000.jpg)
  • 2026-05-26 17:30 CLIENT · website · Mark Armitage · armitagecarpentry@hotmail.com
    📎 [IMG-20260524-WA0000(1).jpg](./media/3550404_52994_IMG-20260524-WA0000_1.jpg)
  • 2026-05-26 17:29 CLIENT · website · Mark Armitage · armitagecarpentry@hotmail.com
    📎 [IMG-20260524-WA0002(1).jpg](./media/3550403_52993_IMG-20260524-WA0002_1.jpg)
  • 2026-05-26 17:28 CLIENT · website · Mark Armitage · armitagecarpentry@hotmail.com
    Good Afternoon, Thanks for the work done on the website, all looks great. As requested, please see attached some photos of another media wall and some photos of Mark, who is a sole trader, so no team to include. Mark does not have any other social media pages, is this something you recommend we do at some stage?
  • 2026-05-22 13:16 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    Your Google Business Profile has now been fully optimised to improve local visibility, service relevance and conversion potential across Edinburgh and the surrounding areas. The optimisation work completed includes: • Updated and SEO-optimised business description written specifically for your services • Primary and secondary business categories refined to improve ranking relevance • Service areas optimised to target key locations • GBP services expanded and rewritten with SEO-friendly descriptions • Opening hours updated to match your onboarding form information • TXT/chat messaging function enabled to improve customer contact and lead generation • AI review reply system configured to automatically respond to future Google reviews I have added your enquiries survey link also, if thi...
  • 2026-05-22 13:04 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    Hi guys, I have made you a Google Reviews QR Screensaver, save this to your phone to help with collecting reviews there and then on a job, or you can use the auto reviews chaser within the TG app :) 📎 [QR Google Armitage.png](./media/3550125_52964_QR_Google_Armitage.png)
  • 2026-05-18 13:05 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    📎 [Screenshot 2026-05-18 at 16.05.09.png](./media/3549332_52908_Screenshot_2026-05-18_at_16.05.09.png)
  • 2026-05-18 12:26 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    Hey Guys, Great News, Your google profile is back! No longer suspended! We will work on optimising the profile & will link your profile to the trade grow app, will let you know when this is boxed off :) I will also create you a google reviews QR code too. Speak soon :) 📎 [Screenshot 2026-05-18 at 15.24.25.png](./media/3549307_52905_Screenshot_2026-05-18_at_15.24.25.png)
  • 2026-05-17 20:22 TEAM · website · Web Team · web-team@tradegrow.co.uk
    Hi Mark, Your new website's first draft is ready for you to have a look at! Before you check the site, have a quick read through the points below so you know what to look out for. Things we still need from you: Photos for the Media Wall page. Most of your services are looking great with the photos you sent. The Media Wall page only has a couple though, so a few more photos of media wall jobs would really help. Any other job photos are welcome too and we'll add them in. Any videos of you or the team working on jobs would be brilliant if you have them. A photo of you. We've used the picture you sent on the "Why Choose Us" section and the About page. If you'd rather use a different one of yourself there, just send it over. Photos of your team, if you have any. Social media links. W...
  • 2026-05-14 08:35 TEAM · app · Matt Hollinshead · matt@tradegrow.co.uk
    Great news, glad you've managed to login 👍
  • 2026-05-14 07:09 CLIENT · app · Mark Armitage · armitagecarpentry@hotmail.com
    A quick update, I have sorted the desktop version and logged in to check password etc, all OK
  • 2026-05-13 19:18 CLIENT · app · Mark Armitage · armitagecarpentry@hotmail.com
    Hi, we downloaded the app to Mark's phone, and was using the desktop version on laptop, we didn't download an app to the laptop? Do you have a link to the website, and then I can save it. I am away from tomorrow am (Thursday 14th) so please don't send a 48hr code, as Mark will not know how to do this. I will be back on Sunday evening, and will check in then to see what is happening with the website, Google login etc Thanks, Gail
  • 2026-05-12 17:51 CLIENT · gbp · Mark Armitage · armitagecarpentry@hotmail.com
    These are from merchants and a joinery shop I buy timber from. Thanks Mark
  • 2026-05-12 17:44 CLIENT · gbp · Mark Armitage · armitagecarpentry@hotmail.com
    📎 [Invoice_17_SIN0013176.pdf](./media/3548461_52790_Invoice_17_SIN0013176.pdf)
  • 2026-05-12 17:43 CLIENT · gbp · Mark Armitage · armitagecarpentry@hotmail.com
    📎 [INV 23157 .pdf](./media/3548460_52789_INV_23157.pdf)
  • 2026-05-12 17:43 CLIENT · gbp · Mark Armitage · armitagecarpentry@hotmail.com
    📎 [Invoice - 7600564.pdf](./media/3548459_52788_Invoice_-_7600564.pdf)
  • 2026-05-12 17:43 CLIENT · gbp · Mark Armitage · armitagecarpentry@hotmail.com
    Hi Natty Hope you are well, here are some photos for proof of company 📎 [IMG-20260512-WA0000.jpg](./media/3548458_52787_IMG-20260512-WA0000.jpg)
  • 2026-05-11 15:47 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Hi Gail, we can resend log in details, theyt are only usually valid for a short period until you create your own password. did you download the lead connector app? yes please send over any of those pics, Thankyou
  • 2026-05-11 15:24 CLIENT · app · Mark Armitage · armitagecarpentry@hotmail.com
    Hi, I have resolved the issue with the Facebook account, but now have a problem with logging onto the App to connect it. The link in the email has expired (as per email instruction). But where can I now find a login page? I have tried Google, but doesn't bring up what I'm looking for? Secondly, per your message above, Mark does not have the Business name on utility bills or bank statements, these are all in our personal names. I can send photos of the van which is sign written and some polo shirts with name on. Thanks, Gail
  • 2026-05-11 09:40 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Hi Mark, Im going to start the appeal process in google to get your google profile reinstated. I will need some documents for the case from you please... A Business document that shows your Business name/address on, usually a bank statement or Utility bill. & do you have a sign written van or logo'd uniform that you can send me a pic of? & a couple of work pics. Many thanks, Nat
  • 2026-05-11 09:12 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    Hi guys, apologies for the delay in replying, this msg slipped through! Happy to guide you you through these bits, you’ll be whizz’s in no time 😀 I’ll fire over an example of how we make a Google update post seo friendly 😀 we just always require some basic info from you. When you upload your posts over the weekend, our team uploads between Monday & Friday, Google then sometimes allows the posts instantly, sometimes it take a few hours, rarely it is the next day. You don’t need to manually upload anything yourself to the GBP. It’s also where all the reviews are gathered 😀
  • 2026-05-10 19:24 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Your Google business profile is suspended currently so don’t worry to much about trying to connect lead connector to that at the moment. I’ll work on getting Google profile fixed
  • 2026-05-10 19:22 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Hmm, it’s going to be something that needs fixing away from the lead connector app, and same with Facebook, you’ll need to go through the rigmarole of changing your password so you can log in before you can link it to lead connector. I’ll try and find a how to video for Google recovery
  • 2026-05-10 15:52 CLIENT · app · Mark Armitage · armitagecarpentry@hotmail.com
    The Google give us a recovery process either, just a restart option, which goes back to original message
  • 2026-05-10 15:52 CLIENT · app · Mark Armitage · armitagecarpentry@hotmail.com
    Hi, yes we were practicing the calendar with a massage. Also have a problem with connecting the FB page, as it's not liking any of the passwords we think were used way back when, and the forgotten password button option, doesn't send a code through ...
  • 2026-05-10 15:27 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Nothing to worry about.... What To Do Click: Next Then follow the recovery steps. Usually Google will ask: password recovery email phone verification If successful, the Google account gets reinstated..... Give that a go, let me know what happens :)
  • 2026-05-10 15:25 TEAM · app · Natty Anderson · info@tradegrow.co.uk
    Hi mark, ill have a look now.... also have you sent a calendar reminder for an appointment to Gail about doors... as i got a text message confirming the appointment :thinking_face:
  • 2026-05-10 15:23 CLIENT · app · Mark Armitage · armitagecarpentry@hotmail.com
    Hello, going through the trade grow app and videos, when selecting the GBP, this message comes up 📎 [IMG-20260510-WA0003.jpg](./media/3547914_52772_IMG-20260510-WA0003.jpg)
  • 2026-05-09 08:41 TEAM · email · Team (user qJZRZabfr3qC8RcuAnoq)
    Subject: 🔗 Enquiries Survey Link From: Ash <ash@mail.tradegrow.co.uk> Hi Mark You will notice I make reference to your 'Enquiries Survey' during the instructional videos. As promised, the link for your Enquiries Survey is below... <a target="_blank" rel="noopener noreferrer nofollow" class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="https://app.armitagecarpentry.tradegrow.co.uk/survey" title="https://app.armitagecarpentry.tradegrow.co.uk/survey"> app.armitagecarpentry.tradegrow.co.uk/survey You should SAVE t...
  • 2026-05-07 13:32 TEAM · website · Web Team · web-team@tradegrow.co.uk
    Hi Mark, We got your info from the website form, thanks for sending that over. Your first draft of your website is due on the 16th of May, so we're on track for that. In the meantime, if there's anything else you think would be useful for the site, feel free to drop it here. For example, I can see you added a Facebook link. Can you confirm this is the right one? https://www.facebook.com/armitagecarpentry Also, if you have any other social media links or videos you'd like us to include, send them over before the 16th. I'll come back to you if we need anything else to finish the build. Cheers, Serg
  • 2026-05-06 21:30 TEAM · website · Matt Hollinshead · matt@tradegrow.co.uk
    Hi Mark. The first draft of your website is usually built and sent to you 4 weeks after your date of sign up. The @webteam will be able to provide an update soon if we are approaching this date 👍
  • 2026-05-06 19:13 CLIENT · website · Mark Armitage · armitagecarpentry@hotmail.com
    Good Evening, Just a check in too see how things are going and if you need further info? Thanks Mark & Gail
  • 2026-05-06 19:11 CLIENT · gbp · Mark Armitage · armitagecarpentry@hotmail.com
    Hi, thanks for the heads up. We (the wife, who is admin) are not tech savvy, and will need a LOT of hand holding through this process until we become familiar with it all. A couple of questions, if you don't mind. When we send the weekly updates, do you add them verbatim or do you zhuzh it up to make it more professional and GBR presentable? How long after sending updates are they live on GBR? When should we be directing clients to see the reviews or leave reviews? What to send through when work has not been glamerous/interesting/photo worthy? And possibly the biggest question.... We thought reviews pages were for users/clients of a service to leave their review, how is GBR different in that we upload information? We look forward to your reply, Thanks Gail & Mark
  • 2026-05-06 10:44 TEAM · gbp · Natty Anderson · info@tradegrow.co.uk
    Hi Mark, We can see you GBP is suspended. I will start to look into why & get it sorted :grinning: I may require a few documents to show them for an appeal. In the meantime you dont need to do anything, dont appeal :)